WazirX Resumes INR Withdrawals: Users Can Access Up to 66% After $230 Million Hack

• WazirX, a leading Indian cryptocurrency exchange, has announced a partial resumption of Indian rupee withdrawals following a significant cyberattack that resulted in a staggering loss of $230 million.
• The exchange has permitted users to withdraw up to 66% of their INR balances, which marks a crucial step towards restoring user confidence after a month of uncertainty.
• According to WazirX’s statement, the resumption of withdrawals is intertwined with ongoing legal disputes and investigations by law enforcement agencies.

WazirX begins partial INR withdrawals while addressing fallout from a major cyber heist, raising questions about the exchange’s future and user asset security.

Resumption of Withdrawals Amidst Ongoing Challenges

Beginning Monday, WazirX will allow users to withdraw a portion of their Indian rupees from the platform, with users permitted to take out two-thirds of their existing INR balances. This development follows a disastrous cyberattack that transpired on July 18, 2023, wherein hackers exploited vulnerabilities in the exchange’s systems, leading to the loss of significant amounts of funds primarily in Ethereum-based tokens. Following the breach, WazirX promptly paused all crypto and INR withdrawals, initiating a period of recovery and assessment.

Impact of the Security Breach on Users

As WazirX grapples with the aftermath of the cyber incident, the exchange has announced that it canceled all open orders on its platform to address discrepancies with user accounts. Despite the phased withdrawal process beginning, the statement from WazirX highlighted that it still lacks adequate token assets to meet all customer obligations due to the stolen funds. Independent cyber security analysis firm Mandiant has suggested that hackers likely exploited weaknesses in WazirX’s multi-party computation wallet rather than breaching their physical or server hardware.

Phased Withdrawal Process and User Uncertainty

The planned withdrawal schedule allows users to withdraw up to 50% of their INR balances initially, with further access to the remainder commencing on September 9. This gradual approach aims to balance restoring user access to funds while managing the exchange’s limited liquidity caused by the attack. In a bid to mitigate user frustration, WazirX has also slashed withdrawal fees from Rs 25 to Rs 10, acknowledging the need to support their user base financially amidst the crisis.

Regulatory Scrutiny and Investigations

Despite the easing of withdrawal restrictions, uncertainties loom, driven by ongoing investigations from non-specified law enforcement agencies. The exchange’s communication did not clarify the nature of these inquiries, but the need to retain a portion of user rupees—approximately one-third—remains a significant point of contention. This decision reflects WazirX’s aim to navigate the complexities of liability and compliance while simultaneously working to restore trust among its user community.

Future Outlook and User Involvement

In an effort to facilitate an equitable restitution process, WazirX has introduced a Singapore Scheme of Arrangement. This initiative entails creating a legal framework that allows users to participate actively in the restructuring process of asset distribution. Importantly, this strategy will include provisions for user voting on any proposed changes, providing a measure of agency to the affected customers. However, details regarding the timeline and structure of these proposals remain to be disclosed.

Conclusion

The situation at WazirX exemplifies the volatile nature of the cryptocurrency landscape, particularly amid hacking incidents and subsequent regulatory challenges. It remains crucial for the exchange to address the fears of its customer base while implementing necessary safeguards to bolster security moving forward. As WazirX navigates these turbulent waters, the path toward recovery and restoration of full functionality will undoubtedly influence the trust and loyalty of its users in the long term.