thousands of customers see the balance of their accounts at $0

True and real panic for the clients of Bank of America (BoA) who saw their balances at $0 or could no longer access their accounts. This situation was a consequence of a nationwide service interruption of the bank.

Bank of America: the panic of thousands of clients who could not access their accounts

Thousands of Bank of America customers have gone into panic, after seeing a balance of $0 in their account or, for some, being unable to even access it. 

The issue seems to have been a nationwide service interruption. According to what has emerged from Downdetector, a real-time network outage platform, it appears that in one hour the reports from BoA customers were over 18,000.

“Problems with Bank of America? Users on Downdetector report issues since 12:27PM EDT.” 

Almost all reports referred to their situation on online and mobile banking applications. Specifically, 51% of the reports refer to online banking, while 47% to mobile banking and 2% to the ATM service.

In any case, according to what reported by CNN, the BoA stated that the network outages have been “largely resolved”.

Bank of America: the interruption has not canceled the customers’ debts

While trying to understand if the situation of Bank of America is truly resolved for everyone, some clients had pointed out something bizarre. 

In fact, for users who were able to access their account, while they saw their balance at $0, their debts with the bank continued to be present and untouchable. 

“My money is gone but my debt is still there. Bank of America sucks”

In any case, on X, the users have indulged themselves both by expressing their discomfort and laughing about it, creating memes about the situation.

Other users of the social network, then, have instead highlighted the discomfort of the Bank, emphasizing, instead, the qualities of Bitcoin.

From America to Russia: the Bank talks about the digital ruble

While the BoA is working to sort out the general situation with its clients, the Bank of Russia recently discussed the upcoming digital ruble.

In fact, according to what was reported, the Bank of Russia clarified some concerns about the effects of the new CBDC.

Among other things, the bank emphasized that the digital ruble will not lead to an increase in the amount of money in the country’s economy, and therefore will not exert inflationary pressures. 

Source: https://en.cryptonomist.ch/2024/10/03/bank-of-america-thousands-of-customers-see-the-balance-of-their-accounts-at-0/