Auto Dealers And Customers See Things Differently; Done Right, Online Commerce Can Help

Sanjiv Yajnik, President of Financial Services at Capital One Photo: Capital One Consumers and car dealers are on different wavelengths in a couple of important ways that affect the customer experienc...

Auto Dealers Lag Other Retailers At Online Selling: Capital One Survey

Photo illustration, buying a car on the internet ullstein bild via Getty Images Auto dealers are patting themselves on the back for greatly accelerating a move into online retailing in response to the...