$816 Billion In Returns Expected This Year, Retail Group Reports

The National Retail Federation expects that while the dollar amount of returned goods will grow, the … [+] return rate will hold steady at $16.5%. getty Despite predictions of a surge in returns...

Record-Breaking Holiday Means A Record-Breaking Deluge Of Returns For Retailers

“Returns will become the next retail competitive service differentiator,” says Sucharita Kodali, … [+] Forrester. getty Early results are in and holiday retail sales increased 8.5% y...