Nordstrom’s Weak Christmas Sales Adds To Gloomy Expectations

West Palm Beach, Florida, getty We are just weeks away when retailers report their fourth quarter results. NordstromJWN sales in the nine weeks ended January 1 were down 3.5% and the Rack was down 7.6...

Customer Experience, Resilient Retail Take Center Stage At NRF 2023

Customers visit the booth of Lenovo at the Retail’s Big Show 2023, an annual expo held by the U.S. … [+] National Retail Federation in New York, the United States, Jan. 17, 2023. A group o...

With Soaring Returns, Do Retailers Need A Chief Returns Officer?

With Soaring Returns, Do Retailers Need A Chief Returns Officer? getty The final quarter of the retailing year is when the industry takes account of the damage inflicted on bottom lines by the stubbor...

Retailers Are Looking For Ways To Sell Smarter In 2023 And Beyond

Attendees at the 2023 National Retail Federation trade show crowded into booths hosted by Google and … [+] other tech giants to learn about retail tech innovations. Joan Verdon The pandemic made...

Retailers Boosted Their October Sales At The Expense Of Their November Results

While shoppers turned out in strong numbers for Black Friday, overall retail spending for November … [+] was down 0.6% from October. (Photo by Jessica McGowan/Getty Images) Getty Images Deep dis...

$816 Billion In Returns Expected This Year, Retail Group Reports

The National Retail Federation expects that while the dollar amount of returned goods will grow, the … [+] return rate will hold steady at $16.5%. getty Despite predictions of a surge in returns...

Walmart Thefts Are On The Rise, But Your Portfolio Doesn’t Have To Take The Hit, Too

Getty Images Key takeaways Walmart CEO Dough McMillon reports that retail theft is rising at the chain’s U.S. stores The retailer may be forced to hike prices or close stores if the problem isn’t brou...

Amazon Records Biggest Ever Black Friday Weekend Sales

Source Getty Images Getty Images Key Takeaways Amazon has announced that this year has been their biggest Thanksgiving ever, though specific sales figures have not been released. Independent retailers...

Black Friday Bigger Than Expected, Retail Group Reports

Glendale, CA – November 25: Black Friday shoppers at the Glendale Galleria, Nov. 25, 2022, in … [+] Glendale, CA. (Francine Orr / Los Angeles Times via Getty Images) Los Angeles Times via ...

Railway Strike Threatens More Economic Disruption On December 9th

(Original Caption) 07/1894-Chicago- The great railway strike of 1894. Miles of burned freight cars … [+] in the railroad yards of Chicago. Photo shows burned out viaduct wrecking crew at work in...

High-Income Consumers Plan Fewer Gifts And More Travel, Cutting Into Retail Holiday 2022 Sales

An open empty gift box and female hands on the wooden table background. No gift concept. getty Throughout the critical holiday season of November and December, the National Retail Federation predicts ...

Adobe’s October Ecommerce Report Holds Warning Signals For Holiday Retail

Discounts pushed online holiday purchases into October this year, but consumers spent slightly less … [+] than October 2021, according to Adobe Analytics. getty Adobe’s October ecommerce report,...

Retailers Should Expect A ‘Ho-Ho-Hum’ Holiday 2022

Frustrated Santa Claus. Santa Claus suffering from headache. getty The National Retail Federation just released its Holiday 2022 forecast predicting that November and December retail sales will advanc...

Cassandra Peterson Says Halloween Growth Has Been A Key Component In Elvira’s Success

Vintage Elvira: Elvira takes a break from her 2013 show at Knott’s Scary Farm (Photo by Barry … [+] King/WireImage). WireImage According to the National Retail Federation (NRF), Halloween ...

Remote Work, Quiet Quitting May Make Holiday Hiring Difficult For Retailers

Many of employed job seekers are conducting searches in a passive way by casually looking for jobs … [+] according to the CareerBuilder 2022 Survey. Courtesy of CareerBuilder Retailers are chall...

Sustainability Is What’s Keeping Retailers Awake At Night

ESG Executive Graphic Shutterstock.com The National Retail Federation, or NRF, held its annual Big Show live and in-person at New York City’s Javits Center a little more than a week ago. As you can im...

What really happens to them?

Sending back an online order has never been easier. It’s often free for the customer, with some retailers even allowing customers to keep the item while offering a full refund. Amazon returns ca...

4 Key Trends From This Year’s Big Show

Honeywell’s Karen Bomber provides a view into the Future of Retail at Honeywell’s booth at NRF 2022. … [+] Futurum Research The National Retail Federation’s Big Show continued as sch...

Retailers Are Optimistic About 2022, And Ready To Jump Into The Metaverse

Robomart, a “store-hailing” service that lets customers shop from an automated store that drives up … [+] to their front door, was one of the retail innovators at the National Retail...

Retail Group Says Its Trade Show – And Life

Attendees at the National Retail Federation trade show at the Javits Convention Center in New York … [+] City, which begins Sunday, January 16, must show proof of vaccination, and follow other s...

Record-Breaking Holiday Means A Record-Breaking Deluge Of Returns For Retailers

“Returns will become the next retail competitive service differentiator,” says Sucharita Kodali, … [+] Forrester. getty Early results are in and holiday retail sales increased 8.5% y...