Voyager digital cryptocurrency brokerage and lending platform, has sought permission from a federal bankruptcy court to honor withdrawal requests for the $350 million worth of customers’ funds held at...
Tag: Customer
Bitcoin of America’s customer service is advancing the cryptocurrency industry
Disclosure: This is a sponsored post. Readers should conduct further research prior to taking any actions. Learn more › Popular BTM operator, Bitcoin of America, is changing the way we think about the...
CoinFLEX Reopens Limited Customer Withdrawals
Key Takeaways CoinFLEX has announced that customers are now able to withdraw up to 10% of their balance, excluding flexUSD. The firm also mentioned possible recovery plans including further withdrawal...
Bitcoin of America’s Customer Service Is Advancing the Cryptocurrency Industry – Sponsored Bitcoin News
sponsored Popular BTM operator, Bitcoin of America, is changing the way we think about the cryptocurrency industry. Bitcoin of America is a virtual currency exchange, registered as a money services bu...
Bitcoin of America’s customer service advancing the cryptocurrency industry
Popular BTM operator, Bitcoin of America, is changing the way we think about the cryptocurrency industry. Bitcoin of America is a virtual currency exchange, registered as a money services business wit...
CoinFLEX Enters Arbitration to Recover $84M from ‘Large Individual Customer’
According to CoinFLEX, it will take up to 12 months to fully recover the deficit. Currently, while seeking arbitration, CoinFLEX is also trying to fix the problem and looking to raise funds from its i...
Vauld To Reveal Backup Plan Amid Nexo Deal Talks, Customer Fears
As Vauld customers await a plan towards resolving the fund crisis, the company looks all set to reveal an update. Also, the company is yet to reveal how the talks with Nexo are going with respect to a...
Three Lessons To Create A Better Customer Experience
Eighty-four percent of MasterCard’s customers are delighted with their experience. getty Customer behavior is changing. Expectations are higher. There’s tension between customers and the brands they d...
Celsius’ Trading Strategies Led to Loss of Millions of Customer Funds: Report
In the wake of its solvency crisis, new details have emerged about Celsius using investor funds to conduct high-risk leveraged crypto trading strategies. Losing Client’s Funds A new report by blockcha...
Bitstamp scraps planned inactivity fee over customer concerns
Luxembourg-based exchange Bitstamp announced on Wednesday that it will not move forward with plans to charge certain customers a monthly,10 euro fee for having an inactive account. Bitstamp had first...
Veteran Trader Peter Brandt Accuses Binance Of Filling Customer Orders Wrongly And Covering It Up
– Advertisement – Peter Brandt calls out Binance. In a series of tweets on Friday, Peter Brandt accused leading crypto exchange Binance of executing customer trades at the wrong prices a...
Despite Voyager’s claims, its bank says FDIC insurance will not protect customer USD deposits from firm’s bankruptcy
On Tuesday night, crypto broker Voyager Digital filed for Chapter 11 bankruptcy in New York. Early Wednesday morning, the firm released a statement downplaying the bankruptcy, calling it a “volu...
Major Crypto Lender Vauld Suspends Trading After $198 Million In Customer Withdrawals
Topline Singapore-based Vauld on Monday became the latest cryptocurrency platform to pause customer withdrawals as a result of the nascent market’s steep decline over the past month, telling cus...
Coinbase Responds to Reports of Selling Customer ‘Geo Tracking’ Data to US Government – Exchanges Bitcoin News
The Nasdaq-listed cryptocurrency exchange Coinbase has insisted that it does not sell “proprietary customer data” after reports surfaced that its Tracer product is providing “historical geo tracking d...
Coinbase denies reports that it sold customer data to the ICE
Coinbase, the largest cryptocurrency exchange in the United States, has denied allegations that the company was selling customer transaction data to the US Immigration and Customs Enforcement (ICE). T...
Voyager Looks To Tow The Same Path As Celsius, Halts Customer Withdrawals And Deposits
– Advertisement – Voyager Halts Customer Withdrawals And Deposits. In a press release on Friday, Voyager reveals that it is halting customer trading, withdrawal, deposits, and loyalty re...
Coinbase denies reports of selling customer data to the US government
Crypto exchange platform Coinbase denied reports alleging that the company is selling its customer information to the United States Immigration and Customs Enforcement (ICE), an agency that works unde...
Report Claims Samsung Is Producing 3nm ASIC Chips — Speculators Assume First Customer Is a Bitcoin Mining Rig Manufacturer – Bitcoin News
Jamie Redman Jamie Redman is the News Lead at Bitcoin.com News and a financial tech journalist living in Florida. Redman has been an active member of the cryptocurrency community since 2011. He has a ...
Samsung to produce Bitcoin mining chips; Secures Chinese ASIC firm as 1st customer
South Korean electronics giant Samsung is reportedly working on three nanometer chips that can be utilised in Bitcoin (BTC) mining after the company hinted about the product during the 2022 Q1 financi...
Accelerate Customer Success And Brand Loyalty With Data
Recently, financial services and telecommunication providers have experienced significant challenges. They encountered digitally savvy competitors, increased expectations for online customer service (...
Voyager Digital Secures 200M USDC And $15K BTC From Alameda Research To Protect Customer Assets
The current bearish market situation has led to major cryptocurrencies and related entities to face hard times. And the ongoing downtrends caused the crowned crypto-asset Bitcoin (BTC) to break the ma...
Binance says it is changing Brazil payments partner for better customer solution
Binance will switch from its current payments partner in Brazil to provide a better solution for customers, it said in a blog post on Friday. It will replace Capitual with a local payment provider to ...
Celsius Has Paused Customer Withdrawals
Key Takeaways Celsius has frozen customer withdrawals, swaps, and transfers due to “extreme market conditions.” The development comes amid rumors that the crypto lender is unable to contin...
Southwest Airlines customer service goes fully remote, reservations centers close
A traveler walks past a Southwest Airlines airplane as it taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021 in Baltimore, Maryland. Kevin Dietsch |...
Crypto Exchange Gemini Hit With Lawsuit for Alleged Negligence Over $36,000,000 in Customer Funds
A retirement account trust company is suing the crypto exchange Gemini for failing to have the “proper safeguards in place” to protect its customers’ assets. IRA Financial Trust alleges hackers stole ...
Crypto-Friendly 401(K) Provider Sues U.S. Labor Department for Customer Rights Infringement
San Francisco-based crypto-friendly retirement plan provider ForUsAll Inc. has filed a lawsuit against the United States Department of Labor (DOL) seeking to invalidate the department’s guidance on cr...
Coinbase Retail Customer Fund Safety: One Last Clarification
Weeks after much debate around safety of retail customer funds on Coinbase, there is yet another statement from the exchange. The debate was initiated last month when Coinbase CEO Brian Armstrong said...
China a ‘very important customer’, says Saudi Arabia, as global oil supply worries grow
Saudi Arabia is committed to supplying crude oil to China and interested in collaborating with the world’s No 2 economy on issues ranging from climate change to curbing inflation, says the Gulf ...
How the LIX Marketplace boosts Customer Engagement, strengthens Marketing Strategies, and creates a Solid Pro-Technology Foundation in Workplaces
Advertisement     Blockchain proved that superior technology could be immensely beneficial if they find adoption. For what started as a niche movement, Blockchain has ...
Is Customer Loyalty Dead?
Customer loalty isn’t dead if you handle the experience (even a neagtive experience) the right way. getty For decades I’ve preached the importance of customer service and CX, with a goal of gett...
Revolut’s planned native token will reward customer loyalty, Storonsky says
Revolut’s planned native crypto token will aim to reward customers for their loyalty, CEO Nik Storonsky said in an interview, in which he also shared details on the neobank’s forthcoming n...