xx 2022, Tallinn: Even though recent market challenges have impacted the crypto market, most investors remain optimistic about its future – a CoinLoan survey revealed. All CoinLoan customers were inv...
Tag: Customer
Hodlnaut Halts Customer Withdrawals, Becomes Latest Exchange To Plunge Into Crisis
Hodlnaut stopped offering exchange services on its platform on Monday, citing liquidity crisis and the need to discuss a recovery strategy with a legal advisory firm as the industry battles to survive...
Singapore-based Hodlnaut freezes customer accounts, drops license application
Singapore-based crypto lending platform Hodlnaut announced a freeze on withdrawals citing declining market conditions. Holdnaut added that it has withdrawn its license application from the Monetary Au...
Cloudflare Stock Jumps As Large Customer Growth Fuels NET Stock Beat
Cloudflare stock soared Friday on June-quarter earnings and revenue that topped estimates amid strong large customer growth. X San Francisco-based Cloudflare (NET) reported second-quarter earnings aft...
Voyager to return $270M in customer funds, says it received ‘better’ offers than FTX
Beleaguered crypto lender Voyager Digital Holdings says it has received a number of “higher and better” buyout offers than that offered by AlamedaFTX back in July, contrary to the investment firm̵...
Coffee Giant Starbucks Hints at Branded ‘Digital Collectibles’ in New Web 3 Customer Rewards Program
Coffee giant Starbucks is working on a new rewards program that involves branded digital collectibles for caffeine consumers. During the company’s Q3 earnings call on August 2nd, interim chief executi...
YETI Sales Up 17% As Customer Demand Remains High
YETI believes storytelling is a key to deep customer loyalty. The newly launched Nordic Collection … [+] was inspired by the foraged feasts at the world’s north edge (Iceland) including Nordic P...
5 DEXs with Great Customer Support
Customer support in crypto is crucial – without it, people can lose serious amounts of money. Even if you’re an experienced crypto trader, mistakes happen, plus there are certain events (e.g. platform...
Voyager Digital Given Green Light to Return Customer Funds: Report
The US Bankruptcy Court in New York ruled on August 4 that Voyager had provided a “sufficient basis” to support its claim that customers should get access to some of their funds. A custodial account h...
Taco Franchise in Canada Launches NFTs for Customer Loyalty Program
Tenacious Tacos is also ready to reveal its native token, where all owners can proclaim a preset amount of $StrEATS Cred, with a particular bonus amount being allotted to those who minted but did not ...
South Korea-based Busan Bank’s employee steals 1.4B won in customer funds to buy crypto
A foreign employee of South Korea-based Busan Bank stole roughly 1.48 billion won of customer funds and invested the money in crypto assets like Bitcoin (BTC), local media reported on August 1. Accord...
Customer Neglect Is Real And Needs To Be Managed, As Do Customer Expectations.
Eng Tan and Daniel Rodriguez, the CEO and CMO of Simplr, respectively, have a theory. In their 2021 book: Experience is Everything, they say that customer neglect is on the rise and has been for sever...
Babel Finance lost over $280 million in proprietary trading with customer funds
Babel Finance, the troubled Asian crypto lender that abruptly halted client withdrawals last month, suffered heavy losses due to proprietary trading with customer funds, according to its restructuring...
Babel Finance Lost Over $280 Million of Customer Funds to Risky Trading, Eyes Fundraising
Struggling crypto lender Babel Finance lost over $280 million of customers’ funds in trading. The crypto lender, which stopped withdrawals last month, lost 8,000 Bitcoins and $56,000 ETH last month du...
Babel lost over $280M trading with customer funds; wants to raise up to $300M
Embattled crypto lender Babel Finance lost over $280 million while trading with customer funds, The Block reported July 29, citing the firm’s restructuring proposal deck. The report said that Babel Fi...
Brasil Santander to Launch Crypto Services as Customer Demand Grows
Banco Santander (Brasil) – the Brazilian arm of the Spanish banking giant – revealed intentions to offer cryptocurrency services to clients. By doing so, the company will join a range of local institu...
Celsius reveals customer data breach by vendor’s employee
Embattled crypto lender Celsius Network has revealed via email that some of its customers’ data were breached by an employee of Customer.io. Announcement from Celsius: “We are writing to let you know ...
Babel Finance Lost Over $280m in Proprietary Trading with Customer Funds
Babel Finance has undergone severe loss as it executed proprietary trading with customer funds. The Asian crypto lender has been in trouble and abruptly suspended client withdrawals from last month. T...
Are Software-Limited Features Like BMW Heated Seats Or Tesla Limited Batteries Good For The Customer?
Switch to activate the heater in the car seats. This could also be on a touchscreen getty There’s been some uproar over BMW’s recent offering of heated seats in your car for an $18/month subscription....
Celsius Admits Customer Emails Leaked In Third-Party Data Breach
The same data breach that affected OpenSea has affected Celsius Customer.io removed its employee responsible for email leaks Celsius users — look out for phishing attacks. The cryptocurrency lender h...
Celsius Clients Beg Bankruptcy Court to Release Crypto, One Customer Needs Funds to ‘Put Food on the Table’ – Bitcoin News
After the crypto lender Celsius filed for bankruptcy protection on July 13, the company recently contacted customers and explained that an employee from one of the firm’s vendors accessed a list of Ce...
KuCoin Indian customer base surges by 659% but here’s the issue
The current state of the cryptocurrency market is one surrounded by bears. However, Johnny Lyu, CEO of KuCoin had a different approach related to the matter. The CEO was extremely optimistic about the...
FTX CEO Comes Forward To Help Voyager’s Customer; Also Ready To Deploy Millions For Ailling Crypto Firms
Looks like someone already knew crypto firms such as Celsius will go bankrupt. On June 28, in a conversation with Forbes author Steven Ehrlich, FTX CEO Sam Bankman-Fried warned about incoming insolven...
Zipmex Outlines Plan to Allow Some Customer Withdrawals
Share this article The exchange added that it was “exploring all available channels including “fundraising, legal action, and restructuring” in a Thursday statement. Zipmex Shares Update Amid Crisis ...
Thai Crypto Exchange Zipmex Suspends Customer Withdrawals
The Thailand-based cryptocurrency platform – Zipmex – froze clients’ withdrawals citing volatile market conditions. It remains unknown when the company will restore the service. The latest firm in the...
Beaten By The Market, Zipmex Becomes The Latest Crypto Firm To Halt Customer Withdrawals ⋆ ZyCrypto
Advertisement     Singapore-based crypto exchange Zipmex has become the latest in a series of crypto companies to freeze user transactions and withdrawals “until furth...
Crypto Exchange Zipmex Suspends Customer Withdrawals
Cryptocurrency exchange Zipmex becomes the latest exchange to halt customer withdrawals amid the market turmoil citing “volatile market conditions” as reasons for doing so. The company announced the u...
Crypto Exchange Zipmex Freezes Customer Withdrawals
Key Takeaways Zipmex has frozen customer withdrawals citing volatility in the cryptocurrency market. The exchange announced the update in a tweet, confirming withdrawals would be paused “until f...
A Voyager Customer Says He Is Done With Crypto; Loses $6,900 In Bitcoin After Firm’s Collapse
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Saudi Aircraft Leasing Company Launches In UK And Signs Up First Customer
A Flynas Airbus A320neo airplane at Dubai International Airport (DXB) in the United Arab Emirates on … [+] May 22, 2021 getty The aviation industry’s newest aircraft leasing company AviLease sec...
Has Coinbase Halted Customer Withdrawals? As Users Reportedly Facing Withdrawal Issues
– Advertisement – Rumors are circulating online that the leading crypto exchange is troubling customers with their withdrawals. CryptoWhale, in a tweet on Monday, reveals that leading US...
Customer service suffers at short-staffed restaurants as Covid takes toll
A waiter works at a restaurant in Alexandria, Virginia, on June 3, 2022. Olivier Douliery | AFP | Getty Images Jeff Rothenberg has grown accustomed to long wait times at restaurants, even when tables ...