A Masterclass In Omnichannel Strategy

The ebb and flow of partnerships in retail have always been fascinating to observe. Like watching a chess match, each move represents a calculated decision that aims to propel the players toward a particular end goal. And no one seems to have mastered this game better than Nike
NKE
, known for making power moves that, more often than not, leave the retail industry in awe.

Case in point: Last week, Nike said it plans to reestablish its relationship with Designer Shoe Warehouse (DSW) and, even earlier this month, it said it plans to do the very same with Macy’s
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as well.

What’s most intriguing about these announcements is that Nike had pulled back from these partnerships in 2021, a maneuver that stood out and was glossed up as a testament to its commitment to a direct-to-consumer (DTC) sales approach. Also ensnared in this strategic withdrawal were other retailers, including the likes of Urban Outfitters, Dillard’s, Zappos, and many more.

So, what’s the catch?

Why this seemingly about-face strategy from Nike? Are these latest maneuvers a desperate attempt to navigate slowing sales during recessionary times, or do they highlight a flaw in Nike’s theory that an expanded DTC business equates to higher margins for the brand?

Answer: None of the above

Nike’s latest strategy is neither a desperate attempt to tackle a sales slowdown nor a reflection of a flawed theory. On the contrary, it is an example of Nike again giving a masterclass in omnichannel retailing.

In analyzing Nike’s actions, it is important to take note of one particular thing.

Timing.

Nike initiated its pullback from wholesale distribution in 2021, a year in which the world was still ensnared in a global pandemic and one in which e-commerce provided an ample tailwind behind nearly every retailer’s back. Therefore, Nike, likely aware of this tailwind, knew that it could reset its wholesale sales base without the risk of comp sales comparisons.

A bold yet calculated move to say the least.

Fast forward to 2023, Nike has now likely gleaned insights from its 2022 reset year, and, as a result, better understands where it needs wholesale distribution and where it does not. Nike can renew (and renegotiate) whatever wholesale partnerships it wants to renew from a position of enhanced strength, with both DSW and Macy’s also likely keen (or even desperate) on reinstating their association with the footwear giant after experiencing the financial pains of a Nike-less year.

In what will go down as a brilliant exploitation of this situation, Nike has not only regained its partnerships but also has likely negotiated favorable terms due to the high demand for its return. As such, this move seems less a reversal and more a natural progression or evolution of a smart strategic play from Nike from the beginning.

And the best part of the move?

2024 could be a financial cake walk for Nike. After resetting their comp sales base in 2023, Nike has built in automatic comp sales growth for 2024 from the renewed wholesale relationships.

Nike’s strategy serves as a lesson in how to use the changing dynamics of the retail landscape to one’s advantage. The brand’s seemingly about-face maneuvers are calculated steps in a long-term game. By leveraging the pandemic, Nike has reaffirmed its reputation as an omnichannel titan, one that continually outsmarts the competition.

That’s why Nike is more than a shoe company; it’s a company that knows how to dance gracefully on the constantly shifting stage of retail, proving that there’s always a way to turn even the most challenging situations into an advantage.

So, in the end, this is not a tale of desperation or flawed DTC theories.

It’s a tale of a brand taking well-calculated strides in a retail world that is always in flux. And in this tale, Nike, without a doubt, is the shrewdest protagonist of them all.

Source: https://www.forbes.com/sites/christopherwalton/2023/06/20/nikes-wholesale-pivot-a-masterclass-in-omnichannel-strategy/