Gensler text messages were permanently erased after the SEC’s IT department triggered an automated enterprise wipe, compounded by poor backups, ignored alerts and vendor flaws, the SEC Office of Inspector General says — erasing records tied to crypto enforcement actions and raising transparency concerns.
Automated device wipe caused permanent loss of nearly a year of messages
OIG cites poor change management, missing backups and ignored system alerts as root causes
About 1,500 recovered messages show ~38% were mission-related to enforcement activity
Gensler text messages lost: SEC OIG finds an IT-initiated device wipe erased critical records tied to crypto enforcement — read the report and next steps.
The SEC watchdog said the IT department erroneously wiped Gensler’s texts, erasing records tied to crypto enforcement actions and transparency.
A Securities and Exchange Commission investigation into missing text messages from former chair Gary Gensler’s phone between October 2022 and September 2023 has concluded that “avoidable errors” led to their loss.
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The SEC Office of Inspector General (OIG) reviewed how nearly a year’s worth of text messages from Gary Gensler were permanently lost during a period of intense crypto enforcement activity. The OIG found the loss resulted from an automated IT policy that triggered an enterprise device wipe and from systemic recordkeeping failures.
The SEC OIG determined that an automated enterprise wipe, implemented by the agency’s IT department, deleted stored text messages and operating system logs from Gary Gensler’s government-issued mobile device. The wipe coincided with failures in change management and insufficient backups.
The OIG report details that the IT team implemented a poorly understood automated policy that erased device data. Critical contributing factors included:
Key communications about enforcement timing and strategy were among the messages lost. Investigators recovered about 1,500 messages from colleagues; roughly 38% were mission-related to SEC senior staff decisions, including texts discussing when the Commission would file actions against crypto platforms and founders.
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