Are Snapchat Users Dissatisfied With the “My AI” Feature?

• My AI is an extension of OpenAI’s ChatGPT for Snapchat users.
• Over 75% of users have rated it one star at both the iOS and Android stores.

Snapchat, the instant messaging application’s “My AI” feature, is not receiving the expected response from the users. My AI is an extension of OpenAI’s ChatGPT for Snapchat users, which intends to reduce the web search burden.

Snapchat is known for the crazy and out-of-the-box filters and features that it brings to its users. Similarly, like every other tech firm, it may have wished to hop on the AI wagon, which acts as the talk of the town. The feature was first launched for Snapchat subscribers and later extended to all regular users.

At the annual partnership meeting on April 19th, the Snapchat team revealed new AR and AI features, one of which was My AI. A week later, the report from TechCrunch shows disappointment among the users. Over 75% of users have rated it one star at both the iOS and Android stores.  

One more discomfort faced by the users is the inability to unpin or delete this feature from their home screen. Few feel it is an invasion of privacy, as the feature appeared on the screen itself without any updates being made by the user. 

A few Snapchat users even made threatening comments in the launch post, stating they would delete the app if the company didn’t delete the feature. Snapchat seems to have learned the lesson of user comfort the hard way.

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