Seoul Govt to Offer Public Service Virtually via ‘Metaverse Seoul’

• Citizens can directly propose policies to Seoul Mayor through ‘Metaverse Seoul.’
• ‘Metaverse Seoul’ to offer services including economy, education, and administration.
• Seoul government spent nearly $1.6M for the first phase of the Metaverse platform.

In a first of its kind, the Seoul city government has decided to offer its administrative public policies via a virtual platform, ‘Metaverse Seoul.’ Reports reveal that through the Seoul Metropolitan Government’s ‘Metaverse Seoul,’ one can also propose policies directly to Seoul Mayor, Oh Se-hoon.

The city government announced that ‘Metaverse Seoul’ will offer its administrative services for sectors like economy, education, tax, and administration. ‘Metaverse Seoul’ will extend its municipal administrative services in three phases between the year 2025-2026.

In a recent press conference held at Seoul City Hall, Mayor Oh Se-hoon’s avatar launched ‘Metaverse Seoul.’ Metaverse Seoul has a section called ‘Book Reading Seoul Plaza,’ for reading e-books or playing games. One can drop their suggestions and meet Mayor Oh at the mayor’s virtual office.

Metaverse Seoul also helps entrepreneurs socially connect with fintech companies at a virtual Fintech Lab.  The metaverse platform also has a Corporate Support Center, where experts offer consultations in areas like start-up, law, and human resources.

The government carried out a survey to understand citizens’ preferences for tourist attractions and included the places in the city’s Metaverse platform. Thus, among the top 10 tourist attractions, the metaverse platform has spots like the Blue House, Lotte Tower, and N Tower.

‘Metaverse Seoul’ also offers people services like civil complaints, and chatting. Users can also issue seven types of administrative documents, including a copy of their resident registration. Users can also get consultations and calculations on their taxes at Tex Square.

The city’s government has spent around $1.6 million (2 billion Won) for the first phase of the metaverse platform. The second phase of the virtual project will help senior citizens commute to city offices personally.

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