WOLVERHAMPTON, ENGLAND – DECEMBER 08: Sir Jim Ratcliffe, co-owner of Manchester United with Omar Berrada, Chief Executive Officer and Director of Football Jason Wilcox during the Premier League match between Wolverhampton Wanderers and Manchester United at Molineux on December 08, 2025 in Wolverhampton, England. (Photo by Catherine Ivill – AMA/Getty Images)
Getty Images
British billionaire Sir Jim Ratcliffe has sold the idea that his role at Manchester United is to finally give the club a sense of long-term strategy.
While his acquisition of a third of the business was partly an emotional investment from a lifelong supporter, it was ultimately meant to restore United’s elite status through clear, pragmatic decisions.
Sir Jim witnessed United’s post-Ferguson struggles, marked by frequent managerial changes and the club’s failure to build a lasting structure.
“If you look at the 11 years that have gone since David Gill and Sir Alex have stepped down, there have been a whole series of coaches, some of which were very good. And none of them were ?successful, or survived for very long,” the INEOS owner said after taking over.
“The only conclusion you can draw is that the ?environment in which they were ?working didn’t work.
“I’m talking about the organisation, the ?people in the structure, and the atmosphere in the club. So we have to do that bit.”
The billionaire swiftly moved to address that issue, making appointments that sought to establish a “world-class” executive structure that could steer a return to the elite.
Omar Berrada was poached from bitter rivals Manchester City as chief executive and Newcastle United sporting director, Dan Ashworth, snared from the North East after a hefty compensation package was agreed.
Southampton director of football, Jason Wilcox, who’d also held senior roles at City, was another addition to the new elite management team.
MANCHESTER, ENGLAND – JANUARY 29: Ed Woodward, executive vice-chairman of Manchester United looks on from the crowd prior to the Carabao Cup Semi Final match between Manchester City and Manchester United at Etihad Stadium on January 29, 2020 in Manchester, England. (Photo by Laurence Griffiths/Getty Images)
Getty Images
This recruitment marked a notable shift from the prior structure, where handling managers and transfers mainly fell to Ed Woodward.
“We have to look at the organisation of the club, because it is not good at the moment,” Ratcliffe told the Belgian newspaper De Tijd in relation to the new structure. “Take the head coach for example: he must report directly to the CEO. That is no longer possible in a modern football organisation.
“We then have to ensure that the right people end up in the right positions. Every person in management must be world-class. And then it is important to create a positive, supportive, friendly and high-quality environment.
“That culture was missing before. Only in such an environment can you get the best out of sportsmen. If successful, the results will follow automatically. That’s the plan and I believe in it.”
This management group was intended for long-term stability, as executives often remain much longer than players or coaches.
This stability in the boardroom was expected to foster steadiness in the dugout. The hope was that a more strategic approach would reduce knee-jerk, haphazard decisions.
Prior to Sir Jim’s arrival, United had frequently changed coaches and direction.
There had been criticism that too many players had been acquired to fit the style of then-coach Erik ten Hag and, should United dispense of him, there would be immediate issues for his replacement.
The Dutch manager had always flattered to deceive and although at the end of Sir Jim’s first season the FA Cup had been won, the team did not appear to be progressing in a way that would suggest theu could re-establish themselves at the top of the English game.
This situation presented the new executive team with its first dilemma, setting the stage for a test of their approach.
First, the club considered potential replacements for ten Hag. After this, the club decided to keep him as head coach, but this decision left his position uncertain.
After a poor start to the season, ten Hag was dismissed. The club then hired Ruben Amorim, whose approach differed significantly from ten Hag’s.
However, results did not improve; instead, they worsened, prompting Sir Jim to publicly defend the coach.
“You can’t run a club like Manchester United on knee-jerk reactions to some journalist who goes off on one every week,” he complained in response to questions about the coach’s future.
He later added: “Ruben needs to demonstrate he is a great coach over three years. That’s where I would be. The press, sometimes I don’t understand. They want overnight success. They think it’s a light switch.”
Yet, only halfway through his tenure, Amorim was fired and the club once again installed a temporary solution in Michael Carrick.
His reign got off to a tremendous start with an impressive 0-2 victory against rivals Manchester City.
Although Carrick’s reign started well with a 0-2 victory over Manchester City, it remains to be seen if this short-term fix succeeds. Ultimately, Sir Jim and his team recognize that United’s true need is for a strategy that lasts beyond 18 months.