Ledger has issued a warning to its user base following reports of a new scam involving fake physical letters claiming to be from the company’s security department.
The fraudulent message urges recipients to reveal their wallet recovery phrases under the pretense of a “mandatory security upgrade.”
Crypto trader Jacob Canfield first brought attention to the scam on X, noting that the letters appear to target individuals affected by a previous Ledger data breach. The document falsely claims that users must validate their wallets or risk losing access, using fear-based language to coax people into giving up their 24-word recovery phrase.
Ledger quickly responded, confirming that the letter is a scam and emphasizing that it will never request recovery phrases by any method—physical or digital. “These impersonation attempts happen often,” the company said. “If anyone asks for your recovery phrase, it’s a scam—no exceptions.”
This isn’t the first time attackers have exploited Ledger’s past data leak. In 2021, malicious actors sent modified hardware wallets through the mail in a similar attempt to compromise user funds. That leak exposed over 270,000 email addresses and physical mailing addresses, which scammers continue to weaponize.
While Ledger has long warned users about phishing via emails, phone calls, and social media, the reemergence of physical scams may now require broader awareness—including traditional mail. For users, the message remains clear: never share your recovery phrase, no matter the format of the request.
Alexander Stefanov
Reporter at Coindoo
Alex is an experienced finance journalist and a cryptocurrency and blockchain enthusiast. With over 8 years of experience covering the crypto, blockchain and fintech industries, he deeply understands the complex and constantly evolving world of digital assets. His insightful and thought-provoking articles provide readers with a clear picture of the latest developments and trends in the market. His passionate approach allows him to break down complex ideas into accessible and insightful content. Follow up on his content to be up to date with the most important trends and topics.
Source: https://coindoo.com/dont-open-that-letter-ledger-users-face-new-wallet-theft-threat/