A Massachusetts appellate court has ruled in favor of Santander Bank in a high-profile case involving a customer who lost $751,000 to a cryptocurrency scam.
The April 18, 2025 decision ends a two-year legal battle, with the court finding that Santander had no legal obligation to block or warn against the transactions—even if they appeared risky.
The plaintiff, Lourenco Garcia, had filed suit after transferring funds from his Santander accounts to purchase crypto through Crypto.com and a now-defunct scam platform called CoinEgg.
Customer Authorized All Transfers
Between December 2021 and January 2022, Garcia made two debit card purchases and seven wire transfers totaling $751,000. He later discovered that CoinEgg was fraudulent and attempted to hold Santander responsible for not intervening.
Garcia’s claims included breach of contract, negligent misrepresentation, and violations of Massachusetts consumer-protection laws. He argued the bank should have flagged or halted the high-value transfers as suspicious.
However, the court noted that Santander’s customer agreement only states the bank may intervene if fraud is suspected—not that it must. Furthermore, Garcia authorized all the transactions himself and did not report any concerns until after his funds were gone.
Alexander Zdravkov
Reporter at Coindoo
Alexander Zdravkov is passionate about questions of meaning. He is a fluent German speaker as well as He has been in the crypto space for more than three years and has an eye for spotting emerging trends in the world of digital currencies. Whether providing in-depth analysis or reporting on all topics on a daily basis, his deep understanding and enthusiasm for what he does makes him a valuable addition to the team.
Source: https://coindoo.com/santander-bank-cleared-in-751k-crypto-scam-lawsuit-court-rules/